Terms & Conditions

1. Acceptance of these terms

By accessing or using this website, you agree to use it lawfully and in accordance with these Terms & Conditions. If you do not agree with these terms, please do not use the website.

These website terms apply to use of the site. Specific travel bookings may also be subject to separate booking confirmations, itineraries, supplier terms, cancellation conditions or other written agreements.

2. Use of the website

You agree not to:

• use the website for unlawful, fraudulent or abusive purposes;
• attempt to gain unauthorised access to our systems or accounts;
• interfere with the operation, security or availability of the website;
• submit false, misleading or impersonating information; or
• copy, reproduce or commercially exploit website content without appropriate permission.

We may restrict or suspend access where reasonably necessary to protect the website, our users, our business or third parties.

3. Travel information

We aim to keep descriptions, prices, availability, itineraries, photographs and other travel information accurate and useful. Travel conditions can change, however, and information displayed on the website may not always reflect real-time availability.

Wildlife sightings, weather, road conditions, park regulations, airline or ferry schedules and other destination conditions are outside our complete control. An itinerary may therefore need to be adjusted for safety, operational, environmental or other legitimate reasons.

Unless expressly confirmed in writing, website content should not be treated as a guarantee that a particular animal, activity, accommodation, route or travel condition will be available.

4. Enquiries and bookings

Sending an enquiry through this website does not by itself create a confirmed booking. A booking becomes confirmed only when Dawson Tanzania has accepted it and the applicable booking requirements have been completed.

Before confirming a trip, we may need additional information from you, including traveller details, dates, preferences, passport or visa information, emergency contacts or other information required by relevant service providers.

Specific booking conditions, cancellation terms and payment requirements may vary by journey and supplier. Where separate written booking terms are provided, those terms will govern the relevant booking to the extent stated in them.

5. Prices and payments

Prices shown on the website may change without notice before a booking is confirmed. Unless a price is expressly stated as final and confirmed, the applicable price is the price communicated and accepted as part of the booking.

Payment schedules, deposits, balances, currencies, cancellation charges and refund conditions may differ between travel arrangements. These details will be communicated as part of the relevant booking process.

6. Traveller responsibilities

Travellers are responsible for:

• providing accurate information required for their trip;
• holding valid passports, visas, permits and other required documents;
• obtaining appropriate travel insurance where advisable or required;
• following reasonable instructions from guides, drivers, park authorities and service providers;
• respecting local laws, customs, communities, wildlife and the environment; and
• informing us of relevant dietary, mobility or other requirements as early as possible.

7. Liability and circumstances beyond our control

Travel involves circumstances that may be outside our control, including severe weather, natural events, wildlife behaviour, road conditions, government restrictions, strikes, transport disruption, illness, security incidents and other force majeure events.

We will take reasonable steps to assist travellers when unexpected circumstances affect an itinerary, but we cannot guarantee that every part of a planned journey will operate exactly as originally described.

Nothing in these terms excludes or limits any responsibility or liability that cannot lawfully be excluded or limited under applicable law.

8. Website content and intellectual property

Unless otherwise stated, the text, branding, graphics, photographs, design, layout and other material on this website belong to Dawson Tanzania or are used with appropriate permission or licence. You may access the website for personal, non-commercial use, but you may not reproduce substantial parts of it without permission.

9. Third-party websites and services

The website may contain links to third-party websites or services. These are provided for convenience or to support travel arrangements. We are not responsible for the content, availability, security or privacy practices of third-party websites, and their own terms may apply.

10. Changes to these terms

We may update these Terms & Conditions when our website, services or legal requirements change. The updated version will be published on this page with a revised date. Continued use of the website after an update constitutes use under the updated website terms.